Real-world case
YSY Agenda: online appointments, end to end
YSY Agenda is our appointment booking platform, built end-to-end and in use at a multi-specialty medical clinic. We show it for the same reason we show the ERP: a working system says more than any promise.
It's also proof that the same method works for very different operations: from a factory with logistics and payroll to a medical clinic with specialties, practitioners and patients.
The problem
Phone-based scheduling doesn't scale
A clinic with several specialties and practitioners working different hours can't run on a phone and a spreadsheet: overlapping appointments, unfilled slots, and a front desk that spends the day coordinating instead of attending.
And a generic calendar isn't enough: it takes a system that understands specialties, practitioners and real availability — and lets each one manage their own part.
The platform
One system, three points of view
Each role sees exactly what it needs:
Patients
Book online against the real availability of each specialty — no calls, no back and forth.
Practitioners
Each practitioner manages their own schedule: working hours, availability and appointments.
The clinic
Manages patients, practitioners and reports from a single admin panel.
The detail that matters
Real availability, not a static grid
The system doesn't publish a fixed grid of time slots: it publishes each practitioner's real openings, based on their effective schedule. When a practitioner changes their availability, what patients see changes with it.
That removes the classic source of double bookings and impossible appointments: the gap between what the paper says and what actually happens at the clinic.
The real system
What it looks like inside
Screenshots of the admin panel in use: patient management, per-practitioner schedules and the full lifecycle of an appointment.
Personal data of patients and practitioners is blurred for privacy.
Appointments used to mean phone calls, back-and-forth and empty slots. Now my patients book on their own against my real schedule, and I manage it from wherever I am. Double-bookings are a thing of the past.
Dr. Antonella BottaroPediatrician · uses YSY AgendaI load my availability once and the system does the rest: patients only see the slots I actually have open. Less time coordinating, more time seeing patients.
Sacha CoronelPsychologist · uses YSY AgendaWhat it's built with
React on the frontend, Spring Boot on the backend and Docker infrastructure: the same mature, maintainable stack we use across all our systems.
- React
- Spring Boot
- Docker